Andrew Kennedy Joins Trustfolio as Head of Partnerships
Industry veteran with extensive experience across debt advice, insolvency and creditor organisations joins the leadership team.
Latest from us
Read the latest blogs, news and case studies from Trustfolio.
Trustfolio Appoints Tom Reeves, Head of Operations
Operations specialist with extensive experience in regulated sectors joins the company to strengthen processes, governance and scalable service delivery.
Trustfolio Continues Support of MALG Conference 2025 in Leeds
Ongoing engagement reflects growing focus on digital collaboration and improved communication across the debt ecosystem.
Trustfolio and TIP Tech Achieve ISO/IEC 27001:2022 Certification
Trustfolio Ltd and TIP Tech Ltd have successfully transitioned their Information Security Management System (ISMS) from ISO/IEC 27001:2013 to the latest ISO/IEC 27001:2022 standard.
TIP Tech Ltd Provider of the Debt Advice Support Portal Appoints Mel Bath as Operations Manager
Experienced debt advice specialist joins TIP Tech Ltd provider of DASP to strengthen support for advisers helping individuals facing financial difficulty
Rotherham Council Joins Trustfolio Creditor Debt Solutions Platform
New partnership supports improved digital administration of debt solutions and stronger collaboration between creditors and the debt advice sector.
Basingstoke and Deane Borough Council Implements Trustfolio Creditor Debt Solutions Platform
Local authority adopts digital platform to strengthen the administration of debt solutions and improve collaboration across the debt advice and insolvency sectors.
Trustfolio Attends and Sponsors MALG Conference 2024 in Leeds
Active participation reflects Trustfolio’s commitment to improving communication and outcomes across the debt advice and creditor landscape.
Telford & Wrekin Council Adopts Trustfolio’s Creditor Debt Solutions Platform
Local authority joins growing number of organisations using Trustfolio technology to streamline debt solution processes and improve outcomes for individuals in financial difficulty.
Trustfolio Attends LACEF Conference 2024 at Anfield, Liverpool
Engagement with local authorities reflects Trustfolio’s commitment to improving debt solution processes and collaboration across the sector.
Trustfolio’s Integration with CMAs Catalyst CMS, Revolutionises Advisers’ Ability
Trustfolio and Community Money Advice (CMA) have further enhanced their well-established relationship with an integration between Trustfolio’s Debt Adviser Support Portal and CMA’s Catalyst Case Management System to offer instant access to TransUnion and Experian credit reports, improving efficiencies for non-profit debt advisers and their clients.
Trustfolio ‘debt-tech’ podcast episode 14 with Caroline Siarkiewicz
Trustfolio Ltd, the debt-tech™ collective behind the Creditor Debt Solutions Platform now being adopted by Local Authorities, Financial Services Creditors and the well-established Debt Adviser Support Portal, backed by AdviceUK, has released episode 14 of its Debt-Tech podcast series, exploring how digitisation is changing the consumer debt sector.
AI in the debt sector: how can we get the underlying exchange of data right?
Peter Wallwork takes a ‘tongue in cheek’ look at predictions made on ‘80s television, his view on the reality of Artificial Intelligence (AI) and about how we have to get the underlying exchange of data right before we can even think about using whatever AI really is in this industry…
Trustfolio and AdvicePro Enhance Adviser Support to Client
AdviceUK, the UK’s largest network of advice-giving organisations, has today announced an exciting collaboration with Trustfolio and AdvicePro to offer an initial free 3 months’ instant access to client credit reports
Coventry City Council latest to sign up to Trustfolio Creditor Debt Solutions Platform
Trustfolio have named Coventry City Council as the latest Local Authority to sign up to its Creditor Debt Solutions Platform, with a go live date set for 14 February 2024. The Platform, launched in 2022, developed by a collective of experts from across the credit, collections, advice and insolvency sectors, uses the latest fintech to enable simple, secure and flexible administration of debt solutions.
Trustfolio ‘debt-tech’ podcast episode 13 with Chris Leslie, CEO of the CSA
Trustfolio Ltd, the debt-tech™ collective behind the Creditor Debt Solutions Platform now being adopted by Local Authorities, Financial Services Creditors and the well-established Debt Adviser Support Portal, backed by AdviceUK, has released episode 13 of its Debt-Tech podcast series, exploring how digitisation is changing the consumer debt sector.
In the third of our series of ‘Trustfolio Spotlights’ on key figures in the industry, we talked to Craig Simmons, Lead Consultant and Director at Clear Consultancy Services.
Craig Simmons is Lead Consultant and Director at Clear Consultancy Services. In the third of Trustfolio’s Spotlight series, Craig finds himself in ‘the Trustfolio glare’.
In the second of our series of ‘Trustfolio Spotlights’ on key figures in the industry, we talked to Steven Coppard, group director of debt policy and strategy at Arum .
Steven Coppard is group director of debt policy and strategy at Arum. In the second of Trustfolio’s new Spotlight series, Steve finds himself in ‘the Trustfolio hot-seat’.
Trustfolio ‘debt-tech’ podcast episode 12 with Caroline Sumner, CEO of R3
Trustfolio Ltd, the debt-tech™ collective behind the Creditor Debt Solutions Platform now being adopted by Local Authorities, Financial Services Creditors and the well-established Debt Adviser Support Portal, backed by AdviceUK, has released episode 12 of its Debt-Tech podcast series, exploring how digitisation is changing the consumer debt sector.
Trustfolio chosen by Reevo Money to help them manage their IVA portfolio.
Reevo Money, part of Amplifi Capital (U.K.) Limited, have become clients of Trustfolio’s Creditor Debt Solutions Platform. The platform provides creditors with a single view of debt solutions portfolios, allowing them to securely automate manual administration, including IVAs. The flexible, user-friendly debt-tech enables simple and compliant management of debt solutions in-house 24/7
In the first of a series of ‘Trustfolio Spotlights’ on key figures in the industry, we talked to James Jones, Head of Consumer Affairs at Experian.
James Jones has worked at Experian for over 30 years and is currently Head of Consumer Affairs, director at the Money Advice Liaison Group and on the board of trustees at Nottingham Financial Resilience Partnership. James is the first in the ‘Trustfolio Spotlight’.
Trustfolio ‘debt-tech’ podcast episode 11 with Nicky Dibben, CEO Inventive Marketing.
Trustfolio Ltd, the debt-tech™ collective behind the new Creditor Debt Solutions Platform now being adopted by Local Authorities, Financial Services Creditors and the well-established Debt Adviser Support Portal, backed by AdviceUK, has released episode 11 of its Debt-Tech podcast series, exploring how digitisation is changing the consumer debt sector.
Debt-tech Company Trustfolio is Shortlisted for 4 Awards
Trustfolio has been shortlisted for four Credit and Collections Technology Awards, putting its debt-tech in the spotlight.
In two sentences, what is the FCA's Consumer Duty?
At Trustfolio, we believe that even if the FCA's Consumer Duty doesn't directly apply to you, everyone has a duty to ensure consumers receive the best outcome.
What do we mean by ‘Debt-Tech’..?
Independence. Integrity. Immutability. We call this Debt-Tech.
Craig McDonnell spells out in plain terms what the Trustfolio Creditor Debt Solutions Platform means to two of our key Local Authority clients.
Craig McDonnell spells out in plain terms what the Trustfolio Creditor Debt Solutions Platform means to two of our key Local Authority clients, both in terms of pounds and pence and also visibility of their IVA portfolio... and what all this ‘debt-tech’ we keep talking about really means...
Trustfolio ‘debt-tech’ podcast episode 10 with Vice Chair of LACEF, Tom Clark
Trustfolio Ltd, the debt-tech™ collective behind the new Creditor Debt Solutions Platform now being adopted by Local Authorities and the well-established Debt Adviser Support Portal, backed by AdviceUK, has released episode 10 of its Debt-Tech podcast series, exploring how digitisation is changing the consumer debt sector.
Trustfolio attend another successful LACEF Annual Conference
Lou Yates, Lee Usher and Peter Wallwork attend, exhibit and speak at LACEF 2023 – Lou and Peter pictured here with LACEF Vice Chair, Tom Clark.
Trustfolio exhibit and speak at Local Authority Civil Enforcement Forum (LACEF) 2023 Conference
Trustfolio, the ‘debt-tech’ collective behind the innovative new Creditor Debt Solutions Platform being adopted by Local Authorities exhibited and joined a panel to speak, at the Local Authority Civil Enforcement Forum (LACEF) 2023 Conference.
Trustfolio ‘debt-tech’ podcast episode 9 with expert guest, Peter Wordsworth
Trustfolio Ltd, the debt-tech™ collective behind the new Creditor Debt Solutions Platform now being adopted by Local Authorities and the well-established Debt Adviser Support Portal, backed by AdviceUK, has released episode 9 of its new podcast exploring how digitisation is changing the consumer debt sector.
Trustfolio Wins IMA Award for ‘game-changing’ debt-tech
Debt-tech innovators Trustfolio has taken home the Institute of Money Advisers (IMA) Innovation and Impact Award for its Debt Adviser Support Portal (DASP).
Trustfolio secures Certification to ISO 27001, the International Standard for Information Security Management
‘Debt-tech’ firm, Trustfolio, is delighted to announce that it has achieved certification to ISO 27001, the world-leading International Standard for Information Security Management Systems (ISMS).
Trustfolio ‘debt-tech’ podcast episode 8 with Jonathan Woodward of Birmingham City Council
Trustfolio Ltd, the debt-tech™ collective behind the new Creditor Debt Solutions Platform now being adopted by Local Authorities and the well-established Debt Adviser Support Portal, backed by AdviceUK, has released episode 8 of its new podcast exploring how digitisation is changing the consumer debt sector.
Trustfolio ‘debt-tech’ podcast episode 7 with David Hawkes of Advice UK
Trustfolio Ltd, the debt-tech™ collective behind the new Creditor Debt Solutions Platform now being adopted by Local Authorities and the well-established Debt Adviser Support Portal, backed by AdviceUK, has released episode 7 of its new podcast exploring how digitisation is changing the consumer debt sector.
Trustfolio ‘debt-tech’ podcast episode 6 with our very own Ryan Hayes
Trustfolio Ltd, the debt-tech™ collective behind the new Creditor Debt Solutions Platform now being adopted by Local Authorities and the well-established Debt Adviser Support Portal, backed by AdviceUK, has released episode 6 of its new podcast exploring how digitisation is changing the consumer debt sector.
Haringey Council latest to sign-up to Trustfolio Creditor Debt Solutions Platform for more effective and transparent approach to supporting residents in financial difficulty
Trustfolio have named Haringey Council as the latest Local Authority to sign-up to its Creditor Debt Solutions Platform launched earlier this year, with a go live date set for the end of November 2022. The Platform, developed by a collective of experts from across the credit, collections, advice and insolvency sectors, uses the latest fintech to enable simple, secure, flexible administration of debt solutions.
Trustfolio and Birmingham City Council Awarded ‘Highly Commended’ for IRRV Excellence in Innovation Debt Management Award
‘Debt-tech’ collective Trustfolio and its Creditor Debt Solutions Platform client Birmingham City Council have been jointly awarded a ‘Highly Commended’ in the Institute of Revenues Rating and Valuation (IRRV) Performance Awards 2022 ‘Excellence in Innovation (debt management)’ category.
Trustfolio ‘debt-tech’ podcast episode 5 with expert guest Kevin Still
Trustfolio Ltd, the debt-tech™ collective behind the new Creditor Debt Solutions Platform now being adopted by Local Authorities and the well-established Debt Adviser Support Portal, backed by Advice UK, has released episode 5 of its new podcast exploring how digitisation is changing the consumer debt sector.
Trustfolio launches new feature for Debt Adviser Support Portal users to refer suitable clients to Panel of Insolvency Practitioners
Trustfolio Ltd, the ‘debt-tech’ collective behind the Debt Adviser Support Portal and other digital tools for creditors and third parties designed to ‘enable better debt solutions’, has launched a new Insolvency Practitioner (IP) Panel referral feature for its debt advice users.
Trustfolio Shortlisted in Prolific North Tech Awards ‘Tech Start-up of the Year’ Category
‘Debt-tech’ collective Trustfolio has been shortlisted for yet another accolade – this time Prolific North’s Tech Awards 2022 ‘Tech Start-up of the Year’ category.
Trustfolio ‘debt-tech’ podcast episode 4 with our CEO Lou Yates
Trustfolio Ltd, the debt-tech™ collective behind the new Creditor Debt Solutions Platform now being adopted by Local Authorities and the well-established Debt Adviser Support Portal, backed by AdviceUK, has released episode 4 of its new podcast exploring how digitisation is changing the consumer debt sector.
Trustfolio Shortlisted in Credit & Collections Technology Awards ‘Tech Team of the Year’ Category
‘Debt-tech’ collective Trustfolio has been shortlisted in Credit Connect’s Credit & Collections Technology Awards 2022 ‘Technology Team of the Year’ category.
Trustfolio to Exhibit at Institute of Money Advisers and Community Money Advice Conferences
Trustfolio, the ‘debt-tech’ collective behind the Debt Adviser Support Portal now being used by more than 900 debt advisers from 170 different advice organisations, will be exhibiting at both the Institute of Money Advisers (IMA) Conference on 5 September 2022 and the Community Money Advice (CMA) 25th Anniversary Envision Conference on 7-8 October 2022.
Trustfolio partners with Equifax to offer debt advisers instant access to bank transaction data
Trustfolio Ltd, the ‘debt-tech’ collective behind the Debt Adviser Support Portal and other digital tools for creditors and third parties designed to ‘enable better debt solutions’, has partnered with Equifax to launch a new feature powered by Open Banking.
Trustfolio ‘debt-tech’ podcast episode 3 with expert guest Steven Coppard
Trustfolio Ltd, the debt-tech™ collective behind the new Creditor Debt Solutions Platform now being adopted by Local Authorities and the well-established Debt Adviser Support Portal, backed by AdviceuK, has released episode 3 of its new podcast exploring how digitsation is changing the consumer debt sector.
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Trustfolio Creditor Services Director and Non-Exec Director named as Money Advice Liaison Group (MALG) Ambassadors
Money Advice Liaison Group (MALG), the not-for-profit membership organisation with the aim of ‘working together to improve the lives of people in debt’, celebrated its 35th anniversary at a National Members Meeting in London on 14 July 2022 with the launch of a new Ambassador programme.
‘Debt-tech’ experts Trustfolio to offer Local Authority creditor teams free trial of first-of-its-kind debt management platform
‘Debt-tech’ collective Trustfolio is inviting Local Authority creditor teams to attend a free webinar to find out how they could follow in the footsteps of Birmingham City Council and others in transforming the way they process debt solutions to meet operational, commercial, and social objectives.
Trustfolio ‘debt-tech’ podcast episode 2 with expert Experian’s James Jones
Trustfolio Ltd, the debt-tech™ collective behind the new Creditor Debt Solutions Platform now being adopted by Local Authorities and the well-established AdviceUK-backed Debt Adviser Support Portal, has released episode 2 of its new podcast exploring how digitsation is changing the consumer debt sector.
Trustfolio and Birmingham City Council Shortlisted for IRRV Excellence in Innovation Debt Management Award
‘Debt-tech’ collective Trustfolio and its Creditor Debt Solutions Platform client Birmingham City Council have been jointly named as finalists in the Institute of Revenues Rating and Valuation (IRRV) Performance Awards 2022 ‘Excellence in Innovation (debt management)’ category.
Trustfolio trademarks the phrase 'debt-tech'
Trustfolio Ltd, the fintech collective behind the AdviceUK-backed Debt Adviser Support Portal and the new Creditor Debt Solutions Platform and Debt Solutions Provider Portal being used by the likes of Birmingham City Council and McCambridge Duffy, has trademarked the phrase ‘debt-tech’.
Trustfolio launches ‘debt-tech’ podcast with expert guest Money and Pensions Service’s Craig Simmons
Trustfolio Ltd, the debt-tech™ collective behind the new Creditor Debt Solutions Platform now being adopted by Local Authorities and the well-established AdviceUK-backed Debt Adviser Support Portal, has launched a new podcast exploring how digitisation is changing the consumer debt sector.
Trustfolio to Exhibit Creditor Debt Solutions Platform at Local Authority Civil Enforcement Forum (LACEF) 2022 Conference
Trustfolio, the ‘debt-tech’ collective behind the innovative new Creditor Debt Solutions Platform being adopted by Local Authorities including Birmingham City Council and Southwark Council, will be exhibiting at the Local Authority Civil Enforcement Forum (LACEF) 2022 Conference.
Mental Health Awareness Week 2022: How fintech can help and not hinder
For those with mental health issues, dealing with personal finances can be a real challenge, making financial difficulty and debt more likely. On the other hand, as Money and Mental Health Policy Institute and others have found, financial difficulty and debt can create mental health issues due to the stress caused.
IVA experts McCambridge Duffy adopt new ‘debt-tech’ solution
McCambridge Duffy are set to be one of the first Insolvency Practitioners (IPs) in the UK & Ireland to adopt a new ‘debt-tech’ solution, to create a more transparent and effective process for both consumers and creditors.
How the digitally excluded can still benefit from ‘debt-tech’ tools
Digital exclusion and financial hardship often go hand-in-hand. This results in understandable cynicism about the benefits of fintech solutions for the most vulnerable. When it comes to personal finance fintech, we hear a lot about consumer-led apps. But budgeting tools are only of use if you aren’t in a deficit budget and can access a device on which to use them. And these tools often have a commercial purpose behind them which isn’t necessarily in the interests of the vulnerable consumer. We get it.
First two Local Authorities to use new Creditor Debt Solutions Platform for more effective and transparent approach to supporting residents in financial difficulty
Southwark Council and Birmingham City Council will soon be the first two Local Authorities to use ‘debt-tech’ firm Trustfolio’s new Creditor Portal with both aiming to go live in April 2022. The Platform, developed by a collective of experts from across the credit, collections, advice, insolvency and related sectors, uses the latest fintech to enable simple, secure, flexible administration of debt solutions.
Trustfolio’s Creditor Services Director interviewed about ‘debt-tech’ for money and wellbeing podcast
Trustfolio Creditor Services Director, Lee Usher, who previously worked across the credit and debt advice landscape for both private sector companies and Government, appeared on an episode of Aurum Gold Ltd’s money and wellbeing podcast, ‘Wisdom Chat’, in January.
Trustfolio uses debt adviser feedback to inform development of IVA referral function
Trustfolio, the new ‘debt-tech’ firm which recently acquired TIPTech’s Debt Adviser Support Portal, has surveyed its debt advice clients to inform the development of its Individual Voluntary Arrangement (IVA) referral function.
Meeting the demand for debt advice in 2022 with people-centred fintech
Since the onset of the pandemic, the debt advice sector has been awaiting a ‘tsunami’ of demand for its services as a result of the economic impact, particularly on the most financially vulnerable.
Debt Adviser Support Portal transforms delivery of free debt advice during Covid-19 pandemic with Experian partnership
A partnership between global information services company Experian and TIPTech Ltd, creator of the Debt Adviser Support Portal, has helped transform the delivery of free debt advice during the pandemic.
The future of IVAs: How creditors can easily make them work for everyone
As those of you who know me will be aware, I’ve been working in (and shouting about!) personal insolvency for many years. Following the launch of new ‘debt-tech’ collective Trustfolio (of which I’m a co-Founder), if there was one message I could give to creditors in 2022 it would be: Please vote responsibly!
Trustfolio becomes member of Money Advice Liaison Group (MALG)
Trustfolio Ltd, a new debt sector technology company, has become a member of Money Advice Liaison Group (MALG).
Debt Adviser Support Portal user feedback and impact survey 2021
TIPTech Ltd supplies data and tech to the free debt advice sector. Over the last 12 months we have seen a sharp increase in the need to access client credit reports. At the time of writing, we have 819 advisers registered to access the reports from 244 free-to-client advice agencies.