Trustfolio ‘debt-tech’ podcast episode 6 with our COO – Advice Sector, Ryan Hayes

Trustfolio Ltd, the debt-tech™ collective behind the new Creditor Debt Solutions Platform now being adopted by Local Authorities and the well-established Debt Adviser Support Portal, backed by AdviceUK, has released episode 6 of its new podcast exploring how digitisation is changing the consumer debt sector.

The sixth episode, features our very own Trustfolio COO - Advice Sector, Ryan Hayes, as the expert guest. He started with Trustfolio in May 2021, having come to the business from Shelter where he ran the organisation’s Specialist Debt Advice Service.

Podcast co-host Trustfolio’s Lee Usher, who has worked across the credit and debt advice landscape for both private sector companies and Government, says:

“It was great to get some time with Ryan and give him a platform to tell the listeners all about Trustfolio’s Debt Adviser Support Portal (or DASP as we know it) and the fantastic work it and its predecessor, The Insolvency Panel did before and throughout the pandemic. We’d love to hear people’s thoughts on some of the features this part of the Trustfolio business is offering and how they’d like to see it developed in the future.”

Co-host Trustfolio’s Peter Wallwork, former Chief Executive of Credit Services Association (CSA), the UK trade body for the debt collection sector, adds:

“The Debt Adviser Support Portal really ‘does what it says on the tin’, namely equipping debt advisers with the tools to enable them to make the best of the time with their clients – effectively reducing the number of times an adviser needs to meet each client. This translates into increased capacity and a much better customer journey. In this podcast, Ryan really spells out how ‘DASP’ helps advisers do that.”

Each episode of the Trustfolio debt-tech podcast, which has previously featured Craig Simmons of Money & Pensions Service, James Jones of Experian, Steve Coppard of Arum, Lou Yates of Trustfolio and Kevin Still of DEMSA, gives professionals working in the credit, collections, advice, enforcement, and other related sectors, the opportunity to hear industry influencers discuss and debate the pros and cons of utilising the latest fintech to support consumers-in-debt.

Listen to episode 6 below or wherever you get your podcasts and listen again to past episodes here!