Trustfolio shortlisted in Credit & Collections Technology Awards ‘Tech Team of the Year’ category

‘Debt-tech’ collective Trustfolio has been shortlisted in Credit Connect’s Credit & Collections Technology Awards 2022 ‘Technology Team of the Year’ category.

The Credit & Collections Technology Awards were launched in 2017 to recognise technological innovation within the industry. They highlight the success of companies and individuals who lead the way in enhancing credit and collections technology.

Now in its sixth year, the 2022 ceremony will celebrate the best in lending and collections innovations. The Awards provide a focus on technology at a time when credit and collections companies face increasing challenges in supporting customers in financial difficulties, that have been exacerbated with the current cost of living crisis. The Awards examine different types of technology solutions which are helping companies enhance business strategies to deliver innovative and effective solutions. Technology can help enhance reputation, strengthen performance, enable growth and create trust to enable better processes.

Trustfolio’s mission is to enable better debt solutions and advice through powerful, bespoke technology (or ‘debt-tech’ as we like to call it). It aims to make the process surrounding personal insolvency, debt advice, and related solutions more efficient, cost-effective, and secure to deliver best outcomes for all stakeholders, including the consumer-in-debt. The team’s focus is on making the latest technology as user-friendly as possible so it can be used by creditors, insolvency practitioners, debt advisers, consumers and regulators to make informed, auditable and compliant decisions by putting the most relevant data at their fingertips.

Trustfolio acquired TIPTrust (formerly The Insolvency Panel) in January 2022, bringing the industry leading Debt Adviser Support Portal (which is backed by AdviceUK) into its suite of solutions, along with well-established data transfer software company Asperitas Technologies.

Lou Yates, CEO of Trustfolio, comments:

“We’re delighted to be shortlisted, especially in a category that focuses on the expertise and experience of our team, which includes some of the brightest and best leaders from across the consumer credit, debt advice, collections, insolvency, and fintech sectors. We are uniquely placed to bring a deep understanding of the full lifecycle of personal debt from our different perspectives driven by a shared belief that tech should empower rather than replace those working in the sector for the ultimate good of the consumer-in-debt.”

Trustfolio was also recently shortlisted in the IRRV Performance Awards Excellence in Innovation (Debt Management) category alongside its Creditor Debt Solutions Platform client Birmingham City Council.

What the Credit & Collections Technology Awards 2022 judges say:

Russell Hamblin-Boone, CEO, Civil Enforcement Association (CIVEA):
“The Awards are unique in their focus on technology, they are setting standards for the future. The range and quality of the entries is a celebration of the diversity, innovation and professionalism of the credit industry.”

Fiona Macaskill, Credit Services Association (CSA):
“I have been amazed at the innovative and exciting products and services being developed and delivered in credit and collections. The dominant theme for me was the value which entrants place on putting customers first and creating access to truly affordable services, which show understanding of the real lives and challenges of customers.”

Eleanor Demuth, Director of Risk, Curve:
“I was impressed and delighted by the quality of entries. In particular the innovation in using newly available data sources and the awareness of customer impacts at both individual and macro levels. It has been a genuine pleasure to be one of this years judging panel.”

The full Credit & Collections Technology Awards 2022 shortlist can be viewed here.