Trustfolio Continues Support of MALG Conference 2025 in Leeds
8 November 2025
Trustfolio Ltd returned as an active participant and sponsor of the Money Advice Liaison Group (MALG) Conference 2025, held in November at Aspire in Leeds, reinforcing its commitment to supporting collaboration and best practice across the UK debt sector.
The 2025 conference marked a significant milestone for MALG, as it was the final conference led by CEO Bob Winnington ahead of his retirement after 10 years in the role. Over that time, MALG has continued to strengthen its position as a key forum for bringing together organisations from across the debt landscape to improve outcomes for individuals experiencing financial difficulty.
The conference programme reflected both continuity and innovation, with a number of new features introduced for 2025. These included a ‘Fireside Chat’ with Alison Walters of the FCA, a live MALG Podcast session, and a live MALG Friday Forum, all of which contributed to a highly engaging and interactive event.
Trustfolio was pleased to support the conference as a sponsor, including sponsoring the drinks reception at the close of the event. The reception provided an opportunity for delegates to continue discussions in a more informal setting, further strengthening the collaborative nature of the conference.
Now in its third decade, the MALG Conference continues to bring together organisations from across the full debt ecosystem, including local authorities, creditors, debt advice providers and insolvency practitioners. The event provides a well-established platform for discussing sector challenges, sharing insight and identifying opportunities to improve outcomes for individuals experiencing financial difficulty.
Trustfolio’s continued involvement reflects its role within a growing community of organisations focused on modernising the way debt solutions are administered and improving the flow of information between stakeholders.
Building on themes from previous years, discussions at the 2025 conference placed increasing emphasis on the role of digital tools in enabling more efficient and transparent collaboration between creditors and advisers. There was a clear recognition that, while the sector has made progress, many processes still rely on fragmented communication channels that can limit efficiency and visibility.
Trustfolio continues to focus on addressing these challenges through its TrustLedger platform, which is designed to provide a more structured and auditable approach to managing debt solution processes and communication between organisations.
During the event, Trustfolio met with both existing clients and new organisations interested in exploring how technology can support more effective operational processes. The conference also provided an opportunity to share updates on the continued development of the platform and its expanding role across different parts of the debt ecosystem.
Lou Yates, Founder and CEO of Trustfolio, commented:
“It’s always valuable to be part of MALG and to engage directly with organisations from across the sector. This year’s conference felt particularly significant, both in recognising Bob’s contribution over the past decade and in seeing the continued evolution of the event itself.The conversations reflected a growing recognition that improving how we share information and collaborate is key to delivering better outcomes. We’re continuing to see strong interest in approaches that reduce reliance on manual processes and support more consistent, auditable ways of working.”
The continued success of the MALG Conference highlights its importance as a forum for collaboration and professional development within the UK debt landscape.
Trustfolio remains committed to supporting initiatives that promote best practice and improved communication, and will continue to work with partners across the sector to help drive positive change.
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